Majority of commercial establishments require cleaning and maintenance service to keep up the office environment clean. And hiring a national cleaning service will be a better option, especially for larger establishments. Determining the cleaning needs helps in choosing amid local cleaning services and services with national chains. One of the biggest advantages of hiring a service with regional or national chains is the guarantee of regular appointments, which smaller companies might not provide. Getting price quotes from different cleaning companies can also make the comparison easy. Majority of the companies offer vacuuming, mopping, dusting, and sanitizing of bathroom, but some provide quality cleaning services coupled with maintenance and guarding services.
Questions to start the interview
While interviewing a contract cleaning service ask questions that help to pick the best cleaning services. Start with the kinds of service on offer and the cost charged. Asking for bond certification and insurance proof are other important steps. Accredited cleaning companies cover the cost of damaging the property or failure to deliver the services. Make sure to go through the contract, as contracts might vary with companies. Some cleaning services offer a trail period, while others provide a monthly or yearly contract. Those, who do not like to get stuck with the same service for long term can opt for monthly contract.
Look for proper experience
As far as national cleaning services are concerned, they hold extensive experience in this field. However, a check on the company’s experience might not be a bad move. Call up references, but ensure that the business is like yours only. Contact the operations manager of a company and evaluate their customer service. Find out whether the service providers offer emergency response crew for emergencies. If you are environment conscious, then look for a green cleaning service, which utilize eco-friendly products for maintenance and cleaning purpose.
Check the contract carefully
Check the cleaning contract and the proposal of a contract cleaning service provider and make sure that it fulfills all your requirements and the job is outlined carefully. Determine whether the proposal is professional enough, as the way of presentation reflects the quality of the service provider. Find out whether the line of services includes special offerings such as restoration services or specialty cleaning service. Many Businesses will have branches in different locations, so you must find out whether the company can service all the facilities under one contract. Reputable companies offer quality control program for resolving various issues that clients face.
Look for additional services
While browsing through the list of services offered by a cleaning service provider, check whether services like floor stripping, waxing capability or carpet cleaning is provided, as these will be an added benefit. Ask whether drug testing service or background screening is accessible for providing status reports for your business. When considering franchise-cleaning services, compare them like other companies. Franchises use same brand name, but the quality of the work they deliver might differ, as they operate independently. Some franchises might be new to the cleaning industry and might lack experience in commercial cleaning services. Last but not the least; remember to ask the turnaround time for completing requests.
Things to consider while hiring national cleaning service