QuickBooks is an financial accounting software, which is developed and marketed by Intuit Contents. It stores all kinds of valuable financial information pertaining to different heads including company, vendors, employees, customers, etc. All such information is stored in a company (QBW) file, which also stores all its transactions in a log (.tlg) file. Sometimes the company file gets corrupt because of the mismatching between the two files. You can try out the different options that are available for Intuit repairs. If the problem does not get solved, then you should use a professional QuickBooks recovery software to do the needful.
Consider a situation in which you try to open a company file in Intuit QuickBooks 2009, but it fails to open. An error message is displayed in this regard, which is:
“QuickBooks was unable to open the file [path\filename] on the host computer [host name]. Try opening the file with QuickBooks on the host computer or run the QuickBooks Database Server Manager on the host computer and then try opening the file on your computer.
If the problem persists, please contact Intuit Technical Support and provide them with the following error codes (-6190, -816).”
The most possible cause of this problem could be the corruption in the QuickBooks database. The QBW corruption may have happened because of the following reasons:
• There is a mismatch between the company file (.qbw) and the transaction log file (.tlg).
• You have created the company file in a different system and, then, updated it without the associated transaction log file.
To resolve this issue, you can perform the following methods preferably in the given sequence:
• Using QuickBooks Company File Diagnostic Tool: You should download and run this tool to check the consistency of the company file. If errors are found, then restore the file with its latest backup else try the next solution.
• Using QuickBooks Connection Diagnostic Tool: You should download and run this tool to check the network connection is proper or not. If the connection is found to be OK, then you should try the next method.
• Renaming the .tlg file: If none of the previous methods work, then you should find and rename the transaction log file.
If the issue is still not resolved, then you should repair the corrupt QuickBooks file. For this purpose, you should take the services of a third-party quickBooks repair tool. These read-only tools are extremely safe to use that do not overwrite the existing company file while making the repairs.
Troubleshooting corruption in QuickBooks 2009