There is a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance. Organizations with satisfied and engaged employees have customers who use their products more, and increased customer usage leads to high earnings. It is an organization’s employees who influence the behavior and attitudes of customers and it is customers who drive an organization’s profitability through the purchase and use of its products.
AuroIN being amongst the top SEO companies offers latest SEO services with also online reputation management. AuroIN does a wonderful job when it comes to hiring employees. When seeking to hire employees, AuroIN takes into account that the employee has the competency (skills, education and experiences), capability (potential for growth and willingness to take on more responsibility). The HR executives as employed by AuroIN create a positive working environment and reward excellent performance. They not only produce employee engagement and productivity but also reinforce desired workplace behaviors. They with knowledge and experience increase organizational growth and profitability and build support for organizational goals and values. Organizational culture and interaction between managers and associates with regards to suggestiveness, goal setting, and job design are also found to be key drivers of employee engagement in every department.
AuroIN has leaders and managers across the whole organization to embrace the importance of making employee engagement that leads to customer satisfaction.
Employee Engagement Leading To Customer Satisfaction