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How to build a Trusting Relationship with Patients

by anonymous

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Do you know what factors led you to end your relationship with your former dentist? Was it due to poor communication? Did you experience anxiety, discomfort or fear when visiting the dentist? Were you concerned that your concerns were not being addressed by an insensitive staff?


When you are searching for Family Dentistry in Novato, CA, rest assured that our staff believes that every patient is deserving of respect, sensitivity, and the right to be heard. We understand that many patients arrive at our office having developed a strong fear of dentists based on past experiences. We believe it is our responsibility as caring dental professionals to address your fears with compassion and assure that your oral health needs are met without judgment of any poor habits in the past.


Our goal is to provide you with quality dental care in such a way that builds a trusting relationship between dentist and patient. While we do have many years of training and experience to aid in such a process, we know that the personal touch we offer is not something learned in dental school. We strive to create a relaxing and welcoming atmosphere that will be most beneficial to our patients.


We understand that patients can feel vulnerable while in the dental chair. We work hard to maintain a friendly environment and timely schedule, and we devote ample time for each of our valued patients to make the experience as positive as possible.


Effective communication is important to us and a key to our patient philosophy. We want you to know that at your Novato General Dentist, we work to communicate your treatment options and answer all of your questions before developing a treatment plan. Please contact us at (415) 450-6284 to begin the discussion on how we can best serve your needs.

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