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Fixing “Your Federal Employer Identification Numbe

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Are you unable to see FI (Financial Institution) information in your QuickBooks database? Does QuickBooks shows errors while opening the database? The problem occurs due to corrupt or missing components of QuickBooks database. In such cases, Intuit QuickBooks application cannot read the QuickBooks database file (QBW file) and you run across data loss situations. To overcome these issues, you must have an absolute backup to restore data from it. In case backup is not updated or valid, Intuit QuickBooks recovery becomes need of hour.

For example, the Financial Institution name may not be displayed in your QuickBooks account when you open the Online Banking Center. Moreover, you encounter the below error message when this problem occurs:

Your Federal Employer Identification Number (EIN) is incorrect. Please use the format: ##-#######.”

You may also encounter the following error message at the same time:

Invalid customer ID. Customer ID can contain only alpha numeric values.”

The above errors render your QuickBooks database inaccessible and unusable. You cannot extract data from the database. The same error occurs every time you try to open the database. In order to retrieve data from the QuickBooks database, you need to discover the root of this behavior and repair corrupt QuickBooks file by fixing it.


This behavior of Intuit QuickBooks occurs due to any of the below reasons:

  • There is a corrupt account in Chart of Accounts list.

  • Corrupt or out of date Financial Institution list.

  • Corrupt or damaged QuickBooks database.


You can try fixing this problem using any of the below methods:

  • Update the QuickBooks application. You can easily install updates from Intuit's website.

  • Deactivate your existing employer account.

  • Update the Financial Institution list before performing any of the below operations.

  • Quit Intuit QuickBooks application, reopen the same, and then open company name file.

  • Create a new QuickBooks profile or account for the user.

  • Restore the QuickBooks database from undated or valid backup.

  • If none of the above methods help you to perform QuickBooks file recovery, third-party applications come for your help.

The QBW recovery software are capable of methodically scanning entire QuickBooks database and extract all inaccessible data from it. They offer simple and secure recovery with self-descriptive rich graphical user interface and read-only conduct.

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