A POS system, also referred to as “point of sale” software, is a critical component of any type of successful retail or service business. They are used by a wide range of businesses from gas stations, to restaurants to jewelry stores; however, the type of system used can make or break the success of any business.
The better the POS system, the more capable it is of making every customer’s shopping experience go as quickly and painlessly as possible. The wrong business solution software can dramatically lengthen the check-out time at the till for the consumer which is stressful for both shoppers and store employees. Usually by the time a consumer gets to the cash register to pay for their merchandise they are anxious to leave the store and get on with their day. As well, it can drastically reduce employee morale dealing with agitated shoppers.
The principal use of a POS system is to process financial transactions. These types of business solutions have been around for quite a while, just about as long as older personal computers. However, it is necessary that the software used is capable of handling numerous other functions so retail businesses can run effortlessly.
When used in retail shops it is possible to program the POS system to not only process regular monetary transactions, but it can also be used to:
● Apply sale prices and discounts.
● Handle variances in business-wide promotions.
● Store a backup of all transactions for record keeping.
As well, advanced point of service software can interpret and write to inventory control systems so that the product database will always be accurate.
The Food Service Industry
The food service industry makes use of POS systems in a very innovative way. Nowadays restaurants usually use portable credit and debit processors. These devices are brought directly to the table so patrons don’t have to wait in line at a cash register. As well, restaurant POS systems keep a record of food orders and execute functions for tipping. These include tip-outs for employees who don’t serve tables such as cooks and dishwashers.
The Hospitality Industry
Hotel businesses also make good use of POS system solutions to handle their monetary transactions, stay in contact with hotel restaurants, keep track of customer preferences, information for visits in the future and to keep accurate records of suit availability. As well, the use of this software within the hotel industry is used to monitor and track company-wide discounts and promotions for their preferred customer programs.
Point of Service Software use in any Business
Almost every business uses a POS system. Even though it is generally linked to cash registers, this software is found within the computer system of most companies. Primarily to quickly and accurately keep track and monitor critical information, manage promotions, discounts and returns that no human can do.
Essentially, POS systems are the driving force behind the retail-driven world. One could only imagine what “Black Friday” would be like if point of sale business solutions didn’t exist.
We were founded in 1985 and currently market MicroBiz for Windows, a Windows-based point of sale software solution that has been purchased by close to 25,000 small and mid-sized retailers worldwide. Let us show you how a POS system can increase your business. To understand why you need POS for your business, visit about.com
Uses of the POS System