One of the most important reasons for software is tracking invoice history. When a customer has work done and comes back later with a problem, past repair orders can be brought up in computer software in seconds. With an old file cabinet system it can take between ten and sixty minutes to find an old repair order. Why? The reason why is easy. The customer lost their hand-written invoice and thinks the work was done last month, when it may really have been done four months ago.
This history provides the shop owner with information about the parts used, labor done, and who worked on the vehicle, if they have someone else working with them. This can be very important on warranty work.
Auto Repair Shop Software - Another great reason for repair order software is the invoice itself. I had an engine replaced and was given a hand written invoice. On this invoice it said, "replaced engine." Nothing was said about the work that was done! A computer generated invoice would include much more detail about the engine replacement, giving the shop a much more professional look.
Since repair order software can store and retrieve labor entries, the owner can enter a detailed description of work done, and save it for future use. This makes writing an invoice faster and faster as they use the software, saving the shop owner valuable time.
Automotive Repair Shop Software - Most software programs have a scheduler which will organize incoming work and keep their desk a little more uncluttered. Plus, it is another help to keep your customers satisfied.
It is so nice to work with a business that has computerized their operation. Many customers these days are pretty tech savvy. They expect the businesses they work with to be up to date on the latest technology, and at the very least, have an invoicing system that is beyond pen and paper.
About the Author:
Automotive Repair Shop Software - Bay-masteR is the powerful, low cost alternative to other auto repair software. Bay-masteR is an intuitive and easy to use Shop Management System that can be configured to meet your individual business needs. Whether you just need to write your repair orders, or manage inventory, track orders, and market to existing customers, Bay-masteR provides you with everything you need.
Toms River, New Jersey,
United States- 08753
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