It is a breach of the CPRs to give false information to consumers, or to deceive consumers, where this is likely to cause the average consumer to take a different decision (misleading actions). An unfair business practice may mislead consumers through the false information which it contains, because its overall presentation is deceptive or is likely to be deceptive.
If you are feeling something wrong about the trading of your used car, you can go through the consumer protection services. This is for both dealers and consumers. If dealers will treat consumers fairly so they are likely to be complying with the CPRS. However, consumer found you are misleading them, and behaving aggressively or doing any unfair act toward consumers, and then you are likely to be in breach of the CPRs. In this condition dealers can face criminal and civil enforcements.
In this article we are giving some examples of the kinds of the trading practice or conduct specific to second hand vehicle sales which are likely to be considered unfair under the CPRs. It will also say about some of the practical steps which you should take to help you comply with the laws.
Overview of the consumer protection rules
According to these rules selling of the used car is prohibited and it comes in unfair business practice. If you are supplying vehicles or other used services to the customers.
If you are giving false information to the customers and deceiving them and giving deceptive advertisements or statements so this will come in unfair business practice.
If you are giving insufficient information to your consumers such as you are leaving out and hiding important information from your customers so it is unfair practice and prohibited in CPRs rules.
For example, if you are treating aggressive with your customers such as through sales techniques that use harassment or undue influence.
Unfair practice can occur in following situations
Unfair business practice can occur before, during or after the transaction between a trader and consumer. For example in relation to misleading advertisements or failure to honors after sales services, further up the supply chain between traders, where the practice has the potential to affect both consumers and traders – for example, where a second hand car dealer miss describes a vehicle at auction and it is likely that the trade buyer will sell the vehicle on to a consumer and/or a consumer may buy it directly at the auction. Where a trader purchases a product from a consumer for example, where a second hand car dealer misleads the consumer about the value of a part exchanged vehicle.
Rules for you:
If you are getting failure to comply with the consumer protection rules, you will be in breach of the law and, as a consequence, you may consider a criminal. There are a number of criminal rules are available in CPRs. According to the rules, you might get charged and punishments. It is a breach of the CPRs to give false information to consumers, or to deceive consumers, where this is likely to cause the average consumer to take a different decision (misleading actions). An unfair business practice may mislead consumers through the false information which it contains, because its overall presentation is deceptive or is likely to be deceptive.
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Consumer Protection from Unfair used car Trading