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Frequently Asked Questions on EZ Access Walk-n Tubs by Marc

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HOW DOES THE WATER TIGHT DOOR WORK?

The EZ Access water tight door seal system forms a hydrostatic seal when compressed by latching the door. Additionally, the weight of water inside the tub further compresses the door seal making it completely leak proof. EZ Access guarantees the door seal for life.

DOES MEDITUB HAVE SAFETY CERTIFICATION?

Yes! EZ Access is one of the only walk-in tub companies that have UL, ETL & IAPMO safety ratings and certifications. If your installer or county inspector requires proof of certification prior to purchase we are happy to provide you with documentation.

CAN A WALK-IN TUB ALSO BE USED AS A SHOWER?

Yes! Our Roman tub faucet set comes with a hand-held shower head which mounts onto the deck of the tub. If you choose, the hand held shower head can easily be mounted on the wall, giving you one more reason to love your walk-in tub!

HOW IS THE WALK-IN TUB INSTALLED INTO MY EXISTING BATHROOM?

The installation is very easy. You don’t need to remodel your bathroom since our tubs fits into a traditional 60 inch tub space. Se­lected models include an extension kit to perfectly complete a retro installation. Our tubs come in both right hand and left hand models to accommodate any bathroom layout.

IS THERE ANYTHING INSTALLER NEEDS TO KNOW BEFORE OUR TUB IS DELIVERED?

The installer will need one dedicated 20 amp circuit on a GFI. Complete installation instructions and a Product Manual are pro­vided with each purchase.

IS THERE A WARRANTY WITH MY EZ Access WALK-IN TUB?

EZ Access walk-in bath tubs are covered by our 15 year complete and comprehensive warranty. Our friendly customer service representatives are ready to help with all aspects of your walk-in tub, even years after your purchase! In addition to your 15 year warranty, you also have a LIFETIME guarantee on the seal of your door. We proudly stand behind our high quality product, and any problem is professionally handled by our customer service department.

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