Service Proz (Delivering your services)
Many small businesses do not have the time, people, or expertise to continually improve their business so Service Proz is here to help you to build a better business. As the leading provider of an easy to use, well tuned, and well developed workforce management solution for small service businesses, Service Proz understands what it takes to run your business smoothly and efficiently.
Service Proz’s mission is "to provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses."
Since the introduction of Cloud-based, on-demand service management software, the entire organization is connected all-day, every day, and anywhere in the world with the information they need. There are no more disagreements or misunderstandings because all information is always available.
The Office Manager sees the full picture of the entire business including daily work orders, the schedule, customer appointments, and billing.
The Dispatch team sees the planned schedule, its current progress, and swiftly reacts to changes.
The Field Technician sees their scheduled work and all necessary details on their Smartphone or tablet such as when, where, the type of work, skills needed, and customer details.
The Sales Person sees complete customer information on their iPad (or other tablet) knowing the customer’s exact requirements even before they attend the sales call.
How to get started:
Service Proz enables you understand the necessity of having work order management and workforce management in serving the people. You can be quick on getting started with the type of standards Service Proz provides by registering yourself to keep a close look on some of the tutorials and trials with absolutely no cost.
- Gain control over your service technicians. Allocate them work when and where your customers need you.
- Increase customer satisfaction by communicating directly. Let your customers know what’s happening and manage their expectations.
- Give your service technicians increased visibility of their workload and expectations with mobile access to scheduled jobs, customer information and time sheets.
- Improve your business’s insight into job visibility and progress, customer alerts, and invoice tracking.
- Reduce billing times by invoicing customers as soon as work is completed.
- Reduce fuel costs through smarter technician routing and focus on the environment by reducing unwanted carbon emissions.
- A secure, reliable, affordable and easy to use solution.