Sending items abroad is something that a business needs to do if it is to get into the swing of international trading. For some companies, it is a big change to make compared to merely sending products domestically in the way that they have been used to. With a framework that is familiar, it is easy to just go about selling and serving your customers in the manner to which you are accustomed. When sending abroad, there are other matters to consider and other challenges to face from a point of view of customer service and timing of a delivery. This is a step up from the norm. Getting your items to a customer in another country, perhaps all the way across twelve time zones, means you have to think about how quickly it can get there and how to deal with the challenges of potentially facing rough terrain, different weather conditions and a whole plethora of things that are different from the way they are done domestically.
This kind of operation is not something that is easy to do in-house as it requires a level of specialism that isn't cheap to retain permanently and is not easy to come by without dedicated professionals in the sector. It may need outsourcing. When you outsource delivery considerations and put your packages in the hands of a freight forwarder, you need to make sure that you are dealing with professionals. Any company can claim to have the expertise required to deliver a package in a challenging environment, but doing it in the shortest time possible and without risk of causing a complaint requires careful handling and genuine experience. It is one of those things that simply is not as easy as it might appear to be on paper. The idea and the reality can vary considerably. The best international shipping companies realise this.
Although it is generally necessary to pay a price for international shipping that reflects the challenges that face a delivery driver, it is not necessarily the case that you must pay an excessively high premium to make sure your items get there. The best shipping companies have contingencies in place to ensure that they always know the best way to get a package to its destination and this experience allows them to offer the service at the most reasonable price. You don't always have to take the most expensive option; sometimes the best is not the one that costs the most. The author of this article is an experienced manager with an international shipping company and has ensured the delivery of expensive and fragile items to countries all over the world and on every continent. His experience as a freight forwarder has taken him personally to some of the world's most challenging countries and has given him the chance to develop a working knowledge of the eventualities which can befall a delivery company; he is a regular speaker on these matters at conferences all over the world.
How To Make Sure You Deliver