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Error 'The Operation terminated unexpectedly'

by anonymous

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Syncing Blackberry Curve with Microsoft Outlook calendar and contacts is easy with Blackberry Desktop Manager. If done properly, this process helps data (e-mails) to be in perfect agreement both on your mobile device and desktop. But sometimes, this may not work as expected. On each attempt of syncing Outlook and Blackberry Curve, you might get unexpected errors that may prevent completion of the process. Further is one such commonly observed error message followed by possible reasons and solutions. Since one of the frequent reason can be corruption of Outlook PST, it requires pst file recovery utilities to deal with such problems.


Let's elucidate the given problem by a similar scenario wherein you synchronize Outlook with your Blackberry Curve and the process fails. At start, the process seems to run fine while reading the device entries, but when it comes to a few specific entries of Outlook PST file, it pops up an error message that reads as below:


The operation terminated unexpectedly”


Sync window closes after you receive this error message.


Explanation of the behavior


The above issue can be explained on the basis of following probable causes:


  • Many sync issue occur because of incorrect sync configuration. Thus, you can try resolving this problems by resetting the sync configuration.

  • Sync process man fail due to some issues with Intellisync folder. To solve it, you should delete or rename the folder.

  • Some corrupt items in Outlook PST file are often found to create problems while syncing. You need to locate these items and, if found delete them.

  • Desktop Manager might be outdated or corrupted. You can solve this specific problem by installing/reinstalling the latest Desktop Manager version.

  • Microsoft Outlook might be corrupted. This can be fixed by reinstalling the application.

  • Microsoft Outlook data file, which is PST file, might be corrupted. For Outlook Recovery, you need to run Inbox Repair Tool, called 'Scanpst.exe'. If this tool cannot repair corrupted PST, the last resort is to use a third-party pst file recovery software.


Stellar Phoenix Outlook PST Repair is a comprehensive utility built with high-end technology to scan and repair a corrupted PST file. Supporting Microsoft Office Outlook 2007, 2003, 2002, and 2000, this outlook recovery tool can restore all e-mails, notes, calendars, contacts, and other items to a new PST, without affecting the original one.

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