Do you use Intuit QuickBooks for accounting purposes in your organization? Then, you must have to create backups of the data time and again so that if there is any mishap with the data, it can be restored. But at times, you are unable to create backups let alone restore the data. Such problems occur when there is corruption issues with the original QBW file. In such cases, you should try to find out the exact cause and address the situation. In the event it does not happen, then there is an urgent need to use a third-party Intuit recovery software.
Let us take a real-world example in which you are trying to create a backup of a QuickBooks 2008 file. But you fail to do so as the following error message is displayed in the process:
“QuickBooks was unable to back up your company file”
This problem can occur because of the following reasons:
- The name of the company file contains more than 65 characters.
- Some other application is using this company file in the background. That is why you are unable to take a backup.
- The QuickBooks database (.QBW) file is corrupt.
This problem can be sorted out using the following methods:
Limiting the file name to less than 65 characters: This could be done by using the following steps:
- Close the QuickBooks company file.
- Locate the QBW file using Windows Explorer.
- Right-click the QBW file and click 'Rename'.
- Now, count the number of characters in the file. If it is more than 65 characters, then try to limit it to less than characters. Else if it is already less than 65 characters, then proceed to the next method.
Creating and restoring portable QuickBooks file (.QBM): You should perform the following steps to create a QBM file:
- In the QuickBooks application, click File | Save Copy or Backup.
- Next, click the 'Portable company file' option and click Next.
- Click the 'Save in' drop down arrow and provide the location where you want to save the QBM file.
- Click Save.
To restore the QBM file, you should perform the following steps:
- In the QuickBooks application, click File | Open or Restore Company > Restore a portable file.
- Click Next.
- Restore the QBM to a separate location.
- Now, backup the restored file.
If you still unable to create the backup, that means the QuickBooks database file is corrupt. I would suggest you to use a professional QuickBooks repair tool software in such situations. These highly interactive tools are very fast and efficient in repairing corrupt QuickBooks file.